Contact Point Related Solution
Proposes optimum BPO service utilizing
scientific and engineering approach
that is cultivated in contact service
The contact point related solution is proposed as processing business such as receiving or placing order, reception business, data processing and input after reconstructing and optimizing business utilizing scientific and engineering aproach that is cultivated by planning, designing and operating call center. We can reconstruct the business that is difficult to outsource, in a reproducible form by our elaborate technology of visualization and standardization. We propose optimum BPO service for each client with high productivity and reliability and low cost.
Clarify the Ideal Aspect of the Business
- Service of business visualization / improvement
- Visualize the "list" and "quantity" of the business to propose BPO which leads to whole optimization.
Realize Documents and Workflow which is Easy to Read and Communicate.
- Form Management Service
- Visualize the problem of forms with numeric value to optimize workflow of the process.
Focus on core business
to increase profit
Optimize business process
to improve productivity
Prevent and dissolve from
making black box in business
Solve customer dissatisfaction factors
to improve CS
Customer Care Related Process Business
- Receiving and placing orders / Account opening / Application acceptance
- Preprocessing and post processing of conclusion of a contract / Deficiency solution
- Management of record of shareholders / Customer management
- Credit management / information preservation etc.
Office Processing Business
- Data process / Input / Imaging
- Documentation / Editing / Proofreading
- Data organizing / Management
- Document related to contract / invoice / etc.