Start-up / Standard Operations Procedure(SOP)
Call Center that can Continuous Improvement, Standard Procedures for Designing, Build and Operate a Back Office Center
SOP, the entire flow, flow of each task, purpose and goals, start-up and operation standard procedures what the written whether in detail continue to input created for each task item that is break down. Improvement of rapid business start-up and results numerically, prevention of mistakes, it will lead to the improvement of operational efficiency.
Raised center Standing from consulting (Optional) based on client needs, operating structure building, about procedures and the concept of up to management improvement after cutover SOP is: is (Standard Operations Procedure standard procedures).
Standardization of Start-up Procedures / Artifacts Form
Procedures, streamline the center launched by the standardization of artifacts form (man-hour reduction, cost reduction), and progress management of projects, risk reduction, we will focus to crowded making operational quality of center.
Management Improvement, Strengthening Proposal Capabilities
Business improvement after operation, and contribute to the improvement of profitability by strengthening the ability to propose to the client.
new business start-up period
Maximization and efficient center operations of
Early development of
- The launch of a new business
- Expansion of existing business
- Improvement of existing business