Real-time text communication to increase contact center productivity and success by having one-to-many correspondences and customer action support.
TMJ provides complete support from chat tool selection, implementation, up to its operations based on your main purpose and application usage.
Utilization Scene of Chat Support
- Customer Support to aid in equipment operation and document preparation
- Order acceptance window reception for companies offering products and services via the Internet
- Information contact points linked to FAQs and manuals