Deployment results for all industries. TMJ supports your company's use of human resources based on our recruitment know-how.
We can provide optimal human resource services in all industries and occupations with the talent-recruiting skills cultivated in the call center business.
Recruitment and matching skills
- Human resources recruiting capabilities cultivated over many years of call center business
- Avoiding human resource mismatch through unique recruitment know-how
- Achieve optimal supply of personnel with accurate potential diagnosis
Detailed individual suggestions and coordination
- Implement optimal plan proposals for your company’s requirements and issues
- We can respond to a variety of requirements such as from consignment to deployment, permanent employment, region-limited regular employees, and “same labor same pay” law revision
Quantitative human resource management indicators and improvement culture
- Under quantitative KPI management, we are working to improve recruitment and regularly share improvement cases.
Utilization Scene of Temporary Staff
Year-end adjustment, increase in busy season including end of the year
Responding to employee childcare leave and nursing care leave
Utilizing the differences in business fluctuations of large office centers
Introductory employment placement dispatch in the type of work that emphasizes professional skills and aptitude
Flow of Temporary Staff
- We will ask you details of the dispatch period, staff and requests.
- We will propose an optimal plan based on the requests we have received.
- We will make a final meeting.
- From our registered staff, we will propose the kind of human resource that can meet your needs.Registered staff are pre-screened by PC input tests and aptitude tests for identification
- We will conclude a dispatch contract.
Beginning of staff work
- On the day of joining the company, a TMJ representative will bring the staff to a smooth start.
- After joining the company, a TMJ representative will follow up accordingly.
General Secretary Accounting work Sales office
- Checks, proofreader arrangements, document preparation
- Progress management, schedule adjustment
- Shipping procedure, sorting and packing
- Purchase procedure, procurement agency, part-time job recruitment agency
- Procedures related to information system processing and management
- Conference operation, regular mail collection and distribution, department maintenance
- Equipment order, PC selector, general procedure
- Website update, department assistance
- Social insurance procedure
- Office work about admission and withdrawal of various insurance
- Payroll, benefits
- Business procedure about accounting process
- Sales office
- Reminder, invoicing, issue
Call center Customer service
- Customer work: Accepting orders, sending materials / samples, product descriptions, changing contract contents, accepting / subscribing
- Internal operations: Support for dealers / agents, internal consultation
- Help desk: PC, software, peripheral device inquiries
- Shopping consultation counter
- Invitation to seminars, promotion of use, DM follow-up
- Contract renewal, contract content confirmation, charge reminder, list maintenance, key man research
- Application acceptance, various delivery acceptance
- Customer information management (address change, course change)
- Withdrawal process
- Insurance acquisition, communication service acquisition, mail order customer acquisition, dormant customer revival
- Material request follow
- Return / refund processing, repair reception
- Credit card application examination
- Authorization processing