Deployment results for all industries. TMJ supports your company's use of human resources based on our recruitment know-how.
We can provide optimal human resource services in all industries and occupations with the talent-recruiting skills cultivated in the call center business.
Features of Temporary Staff
Recruitment and matching skills
- Human resources recruiting capabilities cultivated over many years of call center business
- Avoiding human resource mismatch through unique recruitment know-how
- Achieve optimal supply of personnel with accurate potential diagnosis
Detailed individual suggestions and coordination
- Implement optimal plan proposals for your company’s requirements and issues
- We can respond to a variety of requirements such as from consignment to deployment, permanent employment, region-limited regular employees, and “same labor same pay” law revision
Quantitative human resource management indicators and improvement culture
- Under quantitative KPI management, we are working to improve recruitment and regularly share improvement cases.
Benefits of Temporary Staff
Utilization Scene of Temporary Staff
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Year-end adjustment, increase in busy season including end of the year
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Responding to employee childcare leave and nursing care leave
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Utilizing the differences in business fluctuations of large office centers
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Introductory employment placement dispatch in the type of work that emphasizes professional skills and aptitude
Flow of Temporary Staff
Meeting
- We will ask you details of the dispatch period, staff and requests.
Plan Proposal
- We will propose an optimal plan based on the requests we have received.
Dispatch request
- We will make a final meeting.
Staff selection
- From our registered staff, we will propose the kind of human resource that can meet your needs.Registered staff are pre-screened by PC input tests and aptitude tests for identification
Agreement Contract
- We will conclude a dispatch contract.
Beginning of staff work
- On the day of joining the company, a TMJ representative will bring the staff to a smooth start.
Staff management
- After joining the company, a TMJ representative will follow up accordingly.
Temporary Staff Results
General Secretary Accounting work Sales office
Editorial assistance
- Checks, proofreader arrangements, document preparation
- Progress management, schedule adjustment
Shipping / Forwarding
- Shipping procedure, sorting and packing
Procurement
- Purchase procedure, procurement agency, part-time job recruitment agency
Information system
- Procedures related to information system processing and management
General affairs
- Conference operation, regular mail collection and distribution, department maintenance
- Equipment order, PC selector, general procedure
- Website update, department assistance
Human resources
- Social insurance procedure
- Office work about admission and withdrawal of various insurance
- Payroll, benefits
Finance
- Business procedure about accounting process
Sales office
- Sales office
Billing / reminder
- Reminder, invoicing, issue
Call center Customer service
Customer support
- Customer work: Accepting orders, sending materials / samples, product descriptions, changing contract contents, accepting / subscribing
- Internal operations: Support for dealers / agents, internal consultation
- Help desk: PC, software, peripheral device inquiries
Inbound sales
- Shopping consultation counter
Insurance acquisition
Sales support
- Invitation to seminars, promotion of use, DM follow-up
Service update
- Contract renewal, contract content confirmation, charge reminder, list maintenance, key man research
Application acceptance
- Application acceptance, various delivery acceptance
Customer information management
- Customer information management (address change, course change)
- Withdrawal process
Sales
- Insurance acquisition, communication service acquisition, mail order customer acquisition, dormant customer revival
- Material request follow
After service
- Return / refund processing, repair reception
Credit and examination
- Credit card application examination
- Authorization processing